Office locations

• How many offices do you have?
• How is the work force distributed?
• How many remote users?
Do all employees need same VoIP applications?

• How old is the current voice network?
• Who is your current vendor?
• Do you want a single vendor or "best of breed?"

• What is the state of your data network?
• Is it convergence ready?

• How many voice mail/e-mail users do you have?
• Do you plan to consolidate voice mail and e-mail?

• What conferencing applications do you use now?
• How much do you spend per month on conferencing?
• Is it worth it to bring conferencing in-house?
• What collaborative features should be integrated?

• What level of voice quality and performance is acceptable?
• What level of reliabilty and uptime is required?
• What level of security is needed?
• How much support staff is required for successful rollout?

• How much do you spend on existing system?
• Are you budgeting for a VoIP system?
• Are you budgeting for scalability?
• Have you done an ROI analysis?