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Tech Update Networking Upgrades
Thin client gets a new twist
Security boost, cost savings
By Suzanne Thornberry
TechRepublic
September 23, 2002


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Military and medical security receive a boost

For any military base, security is a top concern. Plus, Ohrenberger's IT department also needs to ensure the security of patient records to comply with the Health Insurance Portability and Accountability Act (HIPAA).

Ohrenberger said having the blades housed in a closet behind a locked door, rather than out on the desktop, provides big security advantages. For example, no one can come in and walk out with a PC. "Additionally, if my PC is just sitting out there, you can walk up and throw a floppy disk or writable CD in it and just start copying information," Ohrenberger said. "But, because you can add or subtract peripherals like 3.5-inch and CD drives, ClearCube users who don't really need the devices don't have them installed, closing those points of access."

In addition, a ClearCube environment helps protect the network. An intruder could bring a laptop into a building, hook into an Ethernet port, and easily begin reading network traffic. "In the ClearCube environment, the connection that's on the wall plate is just a video signal, so if you connect a laptop or another computer to it, it's not seeing information, just a video signal that it can't interpret," Ohrenberger said.

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However, Ohrenberger noted one security concern that came up during installation. ClearCube Console Manager software requires the server blade to run Microsoft Internet Information Server (IIS). Managers at the base generally discourage the use of Microsoft IIS from inside the firewall because it requires careful monitoring and frequent updates to keep it secure, but they gave the go ahead for this trial.

User reactions are mixed

Although the support and security advantages were clear to the IT department early in the pilot program, some users were skeptical of having their PC boxes replaced by C/Ports the size of videocassettes. In particular, some didn't want to give up their 3.5-inch diskette or CD-ROM drives, but Ohrenberger said many came to realize that they didn't really need the devices. For example, none of the ClearCubes in patient treatment rooms needed an external drive. And the people at the cramped front desk especially liked the smaller footprint of the ClearCube. Only about 15 diskette and 15 CD-ROM drives are deployed now, mainly in administrators' offices.

Users also liked that the C/Ports are quieter because they generate significantly less heat than PCs, which require fan cooling.

Estimated costs and savings

ClearCube blades cost significantly more initially compared to most traditional desktop units. Ohrenberger's estimate for the cost of the project included these line items for each new user:

  • $1,042--1.66 gigahertz Pentium 4 blade, with 256 megabytes of RAM, a 20-gigabyte hard drive, 32-megabyte video card, and Microsoft Windows license
  • $277--C/Port
  • $115--ClearCube management software with console switch
Other costs included:
  • $9,480 for the six R series cages with BackPack switches for Ethernet connections
  • $2,880 for six remote management cards. The cages and cards each handle eight blades
But Ohrenberger found that the ClearCube system offers long-term savings compared with conventional desktops--especially if the department used keyboard, mice, monitors, and Windows 2000 licenses that it already owned. He calculated how much his department would save if he replaced one third of his 435 PCs with the ClearCubes.

"Total life-cycle savings after three years turned out to be about a half million dollars each year, for a total of about a million and a half." The greatest savings came reducing the time technicians would have to spend maintaining the systems, which Ohrenberger estimated to be worth about $330,000 per year. Less power consumption would save another $28,800 annually and streamlined asset management would save about $33,000 annually.

A central office in Texas must approve all Air Force Medical Service IT procurement so Ohrenberger hasn't yet received the okay to roll out ClearCubes throughout his department. But his pilot project with ClearCubes has already convinced him to recommend that the Air Force Medical Support Agency allow other CIOs to consider a racked PC solution to replace older desktop models.

How does your company manage the high cost of replacing PCs? Is a blade server/thin client solution a serious consideration for your company? TalkBack below or e-mail us with your thoughts.
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1. Thin client gets a new twist
2. Security boost, cost savings


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