Gogan also recommended reviewing the disaster plans for companies or divisions based in India and adopting them for use in the United States and Europe. Offices in India have relatively comprehensive emergency planning, she said, in part because of the higher incidence of weather storms and the country's less reliable power grid.
"If you don't already have a contingency plan, you should find one immediately," Gogan said. "It might help to get creative in where you look or how you pull it together."
Brian Turley, president of business continuity consulting firm Strohl Systems, recommended companies tap at least two alternatives to any telecommunications vendor they have or are considering.
"Establish relationships with those alternative companies and literally let them know that, if anything happens, you'll come calling," Turley said from his office in King of Prussia, Pa.
"Clients' sole concern is that their vendor has promised them service and it's not provided anymore. They don't want to hear, 'Hey, it's not my fault.'"
News.com's Troy Wolverton contributed to this report.
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