Pitfall 8: Selecting the wrong portal product. Failure to anticipate current and future enterprisewide needs can result in a product that only meets the need of one constituency, a product that is outgrown in a year, or a product from a vendor that is no longer viable.
How to avoid: Perform a full product evaluation. The portal product evaluation should begin by creating a shortlist of vendors through market segmentation, and eliminating vendors that do not meet core architectural criteria. Once the shortlist has been selected, the portal evaluator should generate the list of factors that each vendor will be rated against. Best-practice evaluations include business, technical, architectural, and due diligence ratings categories.
