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Updated: April 28, 2004
In May 2003, Nicholas Carr rocked the high-tech industry with his Harvard Business Review essay, "IT Doesn't Matter." Now, Carr's back with a new book that expands upon his original essay. "IT threatens to become a kind of universal solvent of business strategy, speeding up the natural forces that over time push companies toward competitive parity," Carr writes. He points to companies like Wal-Mart and Dell as successful businesses that have been built through "extraordinarily disciplined approaches to business planning rather than the technology itself."
IT doesn't matter, or does it?
Videocast: Nearly one year ago, the publication of Nicholas Carr's
"IT Doesn't Matter" stirred up a high-tech hornet's nest. HP
CEO Carly Fiorina called Carr "dead wrong" while Microsoft
CEO Steve Ballmer dismissed his essay as "hogwash." Carr argued
that while IT was necessary for business survival, it no longer
provided any strategic advantages. IT, like electricity, had
become a simple factor of production--and should be managed as
such. Carr sits down with ZDNet Editor in Chief Dan Farber to discuss his new book, "Does IT Matter? Information Technology and the Corrosion of Competitive Advantage," in which he expands on his controversial views.
Don't miss the 'Does IT Matter?' debate
Coming Soon: On May 19, Harvard Business School Publishing will host a Virtual Seminar on "Does IT Matter?" featuring a debate between Nicholas Carr and John Hagel. In this 90-minute audiocast, authors Carr and Hagel will go head-to-head exploring the relevance of IT to a company's strategic differentiation
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